Uphold is a multi-asset finance platform that lets users buy, sell and hold cryptocurrencies, fiat currencies and precious metals. Whether you’re using the web dashboard or the mobile app, the Uphold login process is designed to be quick and secure — but knowing the exact steps, available security options, and how to recover access will save you time and frustration. This guide walks you through signing in, enabling two-factor authentication (2FA), using passcodes and biometrics, solving common login problems, and practical security tips. :contentReference[oaicite:0]{index=0}
To sign in on the web, go to uphold.com and click Log in. Enter your registered email address and password, then complete any verification prompts (for example, a push notification to the Uphold app or a QR/biometric check) to finish the login. If your phone already has the Uphold app and you’re attempting to sign in on desktop, you may receive a push notification to confirm the login. The company documents these web login flows in its help center. :contentReference[oaicite:1]{index=1}
If you use the Uphold app, open the app and sign in with your email and password. Mobile clients also support passcode and biometric unlock (Face ID / Touch ID) for faster re-entry after the initial authentication. Note that in some scenarios Uphold will redirect mobile web users to the app for a more secure experience. :contentReference[oaicite:2]{index=2}
Two-factor authentication adds a second proof of identity on top of your password and is one of the most effective ways to harden account access. Uphold supports common 2FA methods such as authenticator apps (TOTP) and SMS; it also leverages in-app push confirmations for web sign-ins. To set up 2FA, open your account Security settings in the app or web dashboard, choose your preferred method, and follow the on-screen instructions to link an authenticator app or enable SMS codes. Once enabled, Uphold will require the 6-digit code (or push confirmation) for logins and sensitive actions. :contentReference[oaicite:3]{index=3}
For convenience, Uphold allows a local app passcode and biometric unlock on supported devices. This short PIN or fingerprint/Face ID is required by the app to protect against local access if your phone is lost or stolen. If you forget the local passcode, the app gives a “Forgot?” flow that logs you out and forces a full re-login — a safety design to prevent bypassing full authentication. :contentReference[oaicite:4]{index=4}
If you can’t remember your password, use the Forgot your password? link on the Uphold login page. Enter your registered email and follow the reset link sent to your inbox; check spam/junk folders if you don’t see it. For password resets and other recovery flows, Uphold recommends completing the process from the same device and IP address and temporarily disabling VPNs to avoid verification issues. :contentReference[oaicite:5]{index=5}
If your authenticator app codes aren’t working, first ensure your phone’s clock is properly synced (time drift breaks TOTP codes). For push confirmations, check notification settings and that the Uphold app isn’t blocked or in a restricted background state. If you’ve lost access to your 2FA method but still remember your password, the login page provides a “Having problems with the code?” or recovery-by-email option to regain access. When those self-service options don’t work, submit a support request with Uphold (they provide dedicated account recovery processes). :contentReference[oaicite:6]{index=6}
If you exhaust self-service recovery options — e.g., lost email access, broken 2FA with no recovery method, or suspicious account activity — contact Uphold support through their Help Center request form. Be prepared to provide identity verification documents for secure account recovery. :contentReference[oaicite:10]{index=10}
Summary: signing in to Uphold is easy but protecting the account requires small extra steps: enable 2FA, use passcodes/biometrics, secure your email and password, and follow the documented recovery procedures if anything goes wrong. These steps minimize downtime and keep your funds safer. :contentReference[oaicite:11]{index=11}